Contact Us
Have a question about Proudthread? Whether you are looking for product information, need help with an order, or want to share feedback, we would love to hear from you.
Customer Support
For product questions, order assistance, or general inquiries, email us at payment@proudthread.com.
If you are contacting us about an existing order, please include:
- Your order number.
- The email address used at checkout.
- A brief description of your question or issue.
- Clear photos of the item and packaging if your inquiry concerns a damaged, defective, or incorrect product.
These details help us review your request and provide the assistance you need. Please do not send passwords, full payment card details, or authentication codes by email.
Product Questions
Need help understanding a product’s sizing, design, or available options? Send us the product name or link along with your question so we can help you make an informed choice.
Contact Details
Store name: Proudthread
Address:
10 Phan Boi Chau, Lien Nghia
Duc Trong, Lam Dong 670000
Vietnam
Email: payment@proudthread.com
Share Your Feedback
We welcome your thoughts about our products and your shopping experience. Whether you have a suggestion, a design idea, or something you would like us to improve, please let us know.
Thank you for choosing Proudthread. We appreciate the opportunity to help you find something that feels like you.